Testimonials
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“...the emergency planning systems incorporated in ISO14001 helped us to prevent a serious fire becoming a major disaster which could have closed the company.”
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Company: Leeds Paper Recycling Sector: Recycling of Paper and Cardboard Employees: 120 Standard(s): ISO 9001/14001 “One of the main reasons for seeking registration to ISO 9001 and 14001 was to help secure new business particularly where formal registration is a prerequisite. This has been achieved.
There were however many more benefits that came out of working with HPA to develop formal management systems and processes. Chief amongst these was that it has provided an operational structure for running the company. Everyone is aware of their duties and responsibilities and knows what to do and how to do it.
This was brought into sharp relief when the emergency planning systems incorporated in ISO 14001 helped us to prevent a serious fire becoming a major disaster which could have closed the company. ”
Mr J Todd - Managing Director
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“...ISO9001 is now a RIBA requirement for registered practices…however this wasn’t just an exercise in ticking boxes it made us think seriously about our working practices. ”
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Company: Warburton Associates Sector: Architects Employees: 10 Standard(s): ISO 9001 “ISO 9001 is now a RIBA requirement for registered practices, however working with HPA wasn’t just an exercise in ticking boxes but made us stop and think seriously about our working practices and how to improve them.
We were able to make genuine improvements in the way we do things. In addition it has allowed us to work with a wide range of more prestigious clients . ”
Mr R Ward - Director
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“...The system for CE Marking has allowed us to CE Mark our product with confidence and comply with the regulations ”
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Company: Whitworth Welding Co Ltd t/a Swift Shutters
Sector: Roller shutter doors Employees: 10 Standard(s): ISO 9001, CE Marking
“HPA worked with us to develop our ISO 9001 and CE Marking systems. The system for CE Marking has allowed us to CE Mark our product with confidence and comply with the regulations.
Overall the improvement to our internal systems have been very beneficial - customer surveys in particular have provided invaluable feedback and enabled us to continue to improve our products and services.
The effect of this improvement is that it has given us a more professional image and has opened up opportunities with bigger companies and councils who insist on ISO 9001. ”
Miss R Brinkman - Director
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“...Implementing ISO9001 has helped to instil a culture of quality in the organisation – and customers have taken notice ”
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Company: SICL Ltd Sector: IT Infrastructure Employees: 30 Standard(s): ISO 9001 “Working with HPA has enabled us to formalise processes in line with the requirements of ISO 9001. This has given us a much more consistent approach.
What this has also done is instil a culture of quality within the organisation and increase our customer satisfaction. The more positive perception of our company and services has helped to increase sales. ”
Cliff Fox - Managing Director
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“...We have reduced our environmental impact by reducing scrap and increasing recycling ”
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Company: Davley Fabrications Ltd Sector: Metal Fabricators Employees: 17 Standard(s): ISO 9001, ISO 14001 “ HPA helped us implement both ISO 9001 and 14001 – significantly improving our management control.
The systems have made the company easier to manage and has cut out a lot of mistakes.
One of the major impacts of this is that we have reduced our environmental impact by reducing scrap and increasing recycling – saving ourselves money in the process.
In addition, we are confident that we comply with current environmental legislation – so no nasty surprises.
The consequence of this work is that it has increased customer confidence in our ability to provide the required quality and this has led to an increase in sales.”
Mr M Uttley - Managing Director
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“...What we have now is a fully integrated system (in accordance with PAS99) which is simple and effective and avoids duplication of effort and breakdowns in communication ”
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Company: A Longworth & Sons Sector: Heating, Ventilation and Air Conditioning Employees: 26 Standard(s): ISO 9001, ISO 14001, OHSAS 18001 “Our client base is increasingly demanding formal quality, environmental and health and safety systems as a prerequisite for inclusion on the tender list. We therefore decided to bite the bullet and implement a fully integrated system covering ISO 9001, 14001 and OHSAS 18001.
While we had some rudimentary systems in each of these areas they were not necessarily formalised and tended to be in separate compartments and indeed company departments.
What we have now is a fully integrated system (in accordance with PAS99) which is simple and effective and avoids duplication of effort and breakdowns in communication.”
Mrs J Roden - Managing Director
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“...In order to compete for a number of major public sector contracts, New Balance needed evidence of the company’s dedicated commitment to quality. We engaged HPA to work with us to ensure we achieved registration to ISO9001. ”
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Company: New Balance Athletic Shoes Ltd Sector: Manufacture of high quality athletics products Employees: 300 Standard(s): ISO9001 “ New Balance, a global leader in the manufacture of athletic footwear and apparel, has remained steadfast to the ideal of domestic production and now produces more than a million pairs of premium performance shoes a year at their factory in Flimby, Cumbria.
In order to compete for a number of major public sector contracts, New Balance needed evidence of the company’s dedicated commitment to quality.
We engaged HPA to work with us to ensure we achieved registration to ISO 9001. We found that their approach dovetailed well with our own quality culture and with their help our quality systems are now fully equipped with ISO 9001.
”Liam Burns - Business Development Manager
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“...Our ambition was to operate to the same standards as our “blue chip” customers and potential customers who were waiting for us to achieve registration….. HPA enabled us to do this ”
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Company: C R Longley & Co Ltd Sector: Manufacture of pre-stressed concrete floor beams and pre-cast panels Employees: 85+ Standard(s): ISO 9001, ISO 14001 “Our ambition was to operate to the same standards as our “blue chip” customers and potential customers who were waiting for us to achieve registration.
The help provided by HPA was superb and gave us a simple but effective systems that were fully integrated. The exercise also forced us to look at all our methods and processes with a critical eye and effect improvements that would save money while improving our products and customer relationships.
We have also been able to reduce our environmental impact. ”
Mr V Ross - Works Director